At Lily Nily, we do everything we can to ensure you are happy with your purchase, but if for any reason you are not completely satisfied with your purchase, we offer a 30 day money back guarantee.
After reading the return requirements, follow these steps to return your product:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow one billing cycle for the refund to show in your account.
If you haven’t received a refund yet, first contact your credit card company, it may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund yet, please contact Customer Support
Customers returning a partial order will be refunded for the returned item(s) only.
Please note that we are closed in observance of of the Sukkos holiday until Oct 25.
We will reopen on Wednesday, Oct 26.